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Thomas Murray monitors 2,600+ transfer agents across 80+ markets

Get an ongoing, independent view of risk across every transfer agent your funds rely on, tracked over time rather than checked once.

22000+


Questionnaires issued
80+

Markets covered
1 in 4

TAs receive a red risk rating
100%

Client project completion rate

What the service does

Transfer Agents

Transfer agents process subscriptions, redemptions and hold the register of investors in your funds, putting them at a critical point of operational, compliance and cyber risk in the investment chain.

Questionnaire

Thomas Murray issues an industry-agreed questionnaire to transfer agents each year and converts the response into a RAG rating and risk report, giving you standardised, comparable oversight instead of running separate due diligence on each one.

Reporting

Clients get ongoing access to RAG ratings, risk reports, questionnaire responses and monthly KPI updates for every transfer agent in their network, plus a voice in how the questionnaire evolves through the Transfer Agency Monitoring Working Group.

Trusted by leading institutions

What's coming in 2027

1. Risk and RAG benchmarking

New dashboards showing every transfer agent's RAG and risk scores against market and universe averages, with history over time and the worst performing surfaced first.

2. AI-assisted custom reporting

An AI report writer that produces editable summaries of a transfer agent's questionnaire response by section or question, combinable with your own commentary and generated in Thomas Murray's or your own branded template.

3. Daily news surveillance

Permission-based news pages and email alerts covering your preferred transfer agents across 20+ risk topics, with relevance filtering built by Thomas Murray's data science team.

4. Dark web monitoring

Cyber footprint monitoring extended to the dark web, identifying exposed sensitive information and vulnerabilities before they can be exploited.

Speak to an expert

Derek Duggan

Derek Duggan

Managing Director | Banks

Ricardo Alexander

Ricardo Alexander

Head of CRM | Banks