Thomas Murray monitors 2,600+ transfer agents across 80+ markets
Get an ongoing, independent view of risk across every transfer agent your funds rely on, tracked over time rather than checked once.
22000+
What the service does

Transfer agents process subscriptions, redemptions and hold the register of investors in your funds, putting them at a critical point of operational, compliance and cyber risk in the investment chain.

Thomas Murray issues an industry-agreed questionnaire to transfer agents each year and converts the response into a RAG rating and risk report, giving you standardised, comparable oversight instead of running separate due diligence on each one.

Clients get ongoing access to RAG ratings, risk reports, questionnaire responses and monthly KPI updates for every transfer agent in their network, plus a voice in how the questionnaire evolves through the Transfer Agency Monitoring Working Group.
Trusted by leading institutions













What's coming in 2027

1. Risk and RAG benchmarking
New dashboards showing every transfer agent's RAG and risk scores against market and universe averages, with history over time and the worst performing surfaced first.

2. AI-assisted custom reporting
An AI report writer that produces editable summaries of a transfer agent's questionnaire response by section or question, combinable with your own commentary and generated in Thomas Murray's or your own branded template.

3. Daily news surveillance
Permission-based news pages and email alerts covering your preferred transfer agents across 20+ risk topics, with relevance filtering built by Thomas Murray's data science team.

4. Dark web monitoring
Cyber footprint monitoring extended to the dark web, identifying exposed sensitive information and vulnerabilities before they can be exploited.
Insights

Beneath the Asset – Out of Sight: The State of Cybersecurity in the Private Equity Industry
The UK’s smallest investment funds are weak security link in protecting the IP needed for national growth, new Thomas Murray study finds.

From RFP to Ongoing ODD: Closing the Monitoring Gap
RFP rigour rarely survives past manager selection. What a robust RFP process looks like, and how to close the monitoring gap that opens once it's over.

Thomas Murray Announces Significant Expansion of Digital Asset Market Information (DAMI) Service with Launch of Phase 2
Thomas Murray, a global leader in risk management, due diligence, and cybersecurity services, is proud to announce the launch of Phase 2 of its Digital Asset Market Information (DAMI)

Fool me once: What the Apollo breach tells private equity about the threats it now faces
Apollo’s August breach was one data point in a five-week campaign mapping 200+ private capital firms. What it means for fund-level cyber risk.
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