Thomas Murray monitors 1,600+ transfer agents across 80+ markets
Get an ongoing, independent view of risk across every transfer agent your funds rely on, tracked over time rather than checked once.
22000+
What the service does
Transfer agents process subscriptions, redemptions and hold the register of investors in your funds, putting them at a critical point of operational, compliance and cyber risk in the investment chain.
Thomas Murray issues an industry-agreed questionnaire to transfer agents annually which collects responses in a standardised format for easy and effecient analysis.
Clients have access to ongoing indicative assessments of questionnaire responses, monthly KPI updates for every transfer agent in their network, plus a voice in how the questionnaire evolves through the Transfer Agency Monitoring Working Group.
Trusted by leading institutions
What's coming in 2027
1. Benchmarking and Best Market Practice
New dashboards compare transfer agents' responses against market and universe averages, with historical context.
2. AI-assisted custom reporting
An AI report writer that produces editable summaries of a transfer agent's questionnaire response by section or question, combinable with your own commentary and generated in Thomas Murray's or your own branded template.
3. Daily news surveillance
Permission-based news pages and email alerts covering your preferred transfer agents across 20+ risk topics, with relevance filtering built by Thomas Murray's data science team.
4. Cyber Resilience Rating
Looking at a transfer agent’s ability to withstand, respond to and recover from a cyber event while maintaining critical services and protecting assets.
Insights
How Often Should ODD Be Refreshed? A Practical Framework
Most allocators do a full ODD review every 12 to 36 months, but the right cadence depends on risk. Here's a practical five-step framework for deciding how often to review each manager.
Private Equity Has a Cyber Risk Blind Spot
Private equity has become much better at assessing cyber risk, but it may be looking in the wrong place.
What AI Actually Changes About the DDQ (and What It Doesn't)
AI is transforming DDQ workflows, but it doesn't change what a questionnaire actually is: self-reported data. Here's where the line falls, and what to ask before adopting an AI-assisted tool.
Beneath the Asset – Out of Sight: The State of Cybersecurity in the Private Equity Industry
The UK’s smallest investment funds are weak security link in protecting the IP needed for national growth, new Thomas Murray study finds.
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